Privacy Policy

1Introduction

At UpOrDown ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide when using our Services, including:

• Account information (e.g., name, email address)
• Wallet addresses
• Transaction data
• Communication with our support team
• Information provided in chats

2.2 Information Collected Automatically

When you use our Services, we may automatically collect certain information, including:

• Device information (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, time spent, actions taken)
• Cookies and similar tracking technologies

2.3 Blockchain Information

We may collect publicly available blockchain data related to wallet addresses that interact with our Services. This information is inherently public due to the transparent nature of blockchain technology.

3How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send administrative messages, updates, and security alerts
• Detect, prevent, and address technical issues or fraudulent activities
• Comply with legal obligations

4Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.